GovQA - Records Request can't be closed

Incident Report for Granicus System

Resolved

This incident has been resolved.
Posted Sep 12, 2025 - 16:14 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 12, 2025 - 15:45 MDT

Update

We are pushing a fix to production. GovQA may be unavailable for a short period of time.
Posted Sep 12, 2025 - 15:26 MDT

Update

We are continuing to work on this issue.
Posted Sep 12, 2025 - 13:14 MDT

Identified

We have identified the problem as to why requests can't be closed and are working on a fix to this issue.
Posted Sep 12, 2025 - 08:51 MDT
This incident affected: govService (GovQA).