govService Release 573 - 12th Nov 2025 (UK)

Scheduled Maintenance Report for Granicus System

Completed

The scheduled maintenance has been completed.

Posted Nov 11, 2025 - 23:00 MST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 11, 2025 - 21:30 MST

Scheduled

Release 573 will apply essential updates to the govService platform for all customers in the UK and Ireland this Wednesday, 12th Nov 2025. This is a re-release of the Azure-related enhancements from the 573 release specifically Azure B2C Citizen Login and Azure B2C Sync Permission that was originally scheduled for November 10th but was rolled back.

The release is timed to commence at 04:30 AM UK and will not impact the live processing of cases.

Usually, there is no loss in service as part of this scheduled engineering work; however, if we expect a transient loss in service to occur within the opening one-hour window of the release.

You can review the release notes detail at https://support.granicus.com/s/article/Service-Request-Management-FE-govService-Firmstep-Release-573-November-4-2025?language=en_US

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.

Thank you,
Granicus Customer Support

Posted Nov 11, 2025 - 07:25 MST

This scheduled maintenance affected: govService (govService U.K.).