Granicus System Status

All Systems Operational

About This Site

Current System Status for Granicus Services and Applications.
Check here for our most recent Product Release Notes

govDelivery - Communications Operational

Communications Cloud Operational

Communications Cloud - Stage Operational

Targeted Messaging Service (TMS) Operational

Targeted Messaging Service (TMS) - Stage Operational

Communications Cloud - UK Operational

govDelivery - EngagementHQ Operational

EHQ - ANZ Operational

EHQ - Canada Operational

EHQ - Europe Operational

EHQ - UK Operational

EHQ - US Operational

govMeetings - Live Video, Legislative and Agenda Operational

MediaManager Operational

Live Video Operational

Archive Video Operational

Legistar Operational

Peak Operational

InSite Operational

Boards & Commissions Operational

iLegislate Operational

IQM2 Operational

Novus Agenda/Video Operational

OneMeeting PrimeGov Operational

Swagit Operational

govAccess - Website and Content Operational

Vision CMS Operational

OpenCities Operational

govRecords - Records Management Operational

ROAM Operational

govService Operational

govService U.K. Operational

govService U.S. Operational

Host Compliance Operational

OneView Core Operational

OneView Dynamics Operational

SIMA Operational

SmartGov Operational

SmartGov - Reports Operational

GovQA Operational

Amanda Operational

OpenForms Operational

Simpleview Products Operational

CRM Operational

CRM Apex Operational

CMS Operational

Act-On Operational

Book › Direct Operational

CRM Extranet Operational

Cvent Operational

DAM Operational

Data Engine Operational

Destination Dashboards Operational

Destination Travel Network (DTN) Operational

Eventsforce Operational

FuturePace Operational

MINT+ Operational

SendSites Operational

Government Experience Agent Operational

Indigov Operational

Indigov CRM - US House Operational

Indigov CRM - State & Local Operational

Indigov Websites - US House Operational

Indigov Websites - State & Local Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Granicus Communications STAGE Environment scheduled maintenance: August 11th, 10:00 am - 2:00 PM CT Aug `11`, `2026` `09:00`-`13:00` MDT

Beginning at 10 AM Central Time on Tuesday, August 11th, Granicus technical teams will be performing maintenance affecting our Granicus Communications STAGE environment for Communications Cloud and TMS applications. Although we take steps to keep the systems online and usable during the maintenance you may see intermittent system interruptions.

Planned System Maintenance Dates/Times:
• Tuesday, August 11th (10:00 AM - 2:00 PM CT)
Posted on Jul 27, 2026 - 15:41 MDT

Past Incidents

Aug `9`, `2026`

No incidents reported today.

Aug `8`, `2026`

No incidents reported.

Aug `7`, `2026`

No incidents reported.

Aug `6`, `2026`

govService Release 583 - 6th August 2026 (US)

Completed - The scheduled maintenance has been completed.
Aug 6, 05:30 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 01:00 MDT

Scheduled - Release 583 will apply essential updates to the govService platform for all US customers on Thursday, 6th August 2026

There will be no impact to the live processing of cases.

Usually, there is no loss in service as part of this scheduled engineering work; however, if we expect a transient loss in service to occur within the opening one-hour window of the release.

You can review the release notes in detail at https://support.granicus.com/s/article/Service-Request-Management-FE-govService-Firmstep-Releases-2026?language=en_US#release583-schedule

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.

Thank you,
Granicus Customer Support
Jul 27, 06:12 MDT

Aug `5`, `2026`

Granicus Issue Notification: Indigov CRM - US House

Resolved - The connectivity issue affecting the Indigov 2.0 House Production environment has been resolved, and service has been restored. We are continuing to monitor the environment to ensure stability.

We apologise for any inconvenience caused and thank you for your patience while our teams worked to restore service.
Aug 5, 05:54 MDT

Update - We are currently investigating a connectivity issue affecting the Indigov 2.0 House Production environment. Some users may experience intermittent access disruptions. Our team is actively working to restore full functionality and will provide updates as they become available.
Aug 4, 23:38 MDT

Investigating - Granicus Engineering teams are currently investigating an issue impacting Indigov CRM - US House. Our teams are working on this issue as a priority and further updates will be provided as soon as possible.

Product: Indigov CRM - US House

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Aug 4, 22:56 MDT

Aug `4`, `2026`

Aug `3`, `2026`

Host Compliance Release #17 2026

Completed - The scheduled maintenance has been completed.
Aug 3, 03:30 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 23:30 MDT

Scheduled - Granicus technical teams will be implementing Release #17 in the production environment on 2nd August 2026 at 11:30 PM Mountain Time as part of the planned release schedule. The duration of the maintenance window is 4 hours; Granicus systems may not be available during this release. If you have any questions or require assistance, please contact us at support@granicus.com
Jul 30, 06:49 MDT

Aug `2`, `2026`

Aug `1`, `2026`

govMeetings Standard Monthly Maintenance

Completed - The scheduled maintenance has been completed.
Aug 1, 04:01 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 22:00 MDT

Scheduled - This is our standard monthly datacenter patch maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions.
Please note: this maintenance does not include any product updates or changes.
Jul 17, 14:44 MDT

govQA Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Aug 1, 04:00 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 22:01 MDT

Scheduled - Granicus technical teams will be performing monthly Patching maintenance which includes important security and system update in our Production environment for GovQA. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions. Please note: this maintenance does not include any product updates or changes.
Jul 17, 14:57 MDT

Jul `31`, `2026`

govMeetings InSite

Resolved - Granicus Engineering has completed its investigation into the intermittent issue impacting govMeetings InSite where some users received a "This document has been removed" message when accessing agendas, agenda packets, attachments, and supporting documents.

Based on recent validation and monitoring, the issue is no longer being reproduced across previously affected sites and documents. Any remaining isolated document access issues appear unrelated to the broader incident and will be addressed separately as needed.

We appreciate your patience while our teams worked through this issue and apologize for any inconvenience caused.
Jul 31, 21:18 MDT

Identified - Granicus Engineering continues to actively work on resolving the intermittent issue impacting InSite where some users may receive a "This document has been removed" error when attempting to access agendas, agenda packets, attachments, and supporting documents.

Since our last update, the team has made progress in identifying contributing factors and our engineering team remains engaged and we will continue to provide updates as we make further progress. We sincerely apologize for the inconvenience.. We understand the impact this has on public access to meeting materials and appreciate your patience as we work toward a permanent resolution.

In the meantime, affected users can restore access by clearing their browser cache and fully restarting their browser. If the issue reoccurs, repeating this step should allow temporary access. We also recommend using Firefox as an alternative browser, which has not been impacted by this issue.
Jul 30, 10:04 MDT

Update - Granicus Engineering continues to investigate intermittent issues impacting InSite where some users may receive a "This document has been removed" error when attempting to access agendas, agenda packets, attachments, and supporting documents.

During the investigation, the team reviewed application, browser, and infrastructure activity and implemented mitigations targeting elevated automated traffic patterns observed on affected endpoints. While some users have reported improved results, the issue remains intermittent and additional reports are still being received.

As a temporary workaround, affected users may be able to restore access by clearing their browser cache and restarting their browser. Granicus Engineering continues to actively investigate the root cause and monitor platform behavior.

Further updates will be provided as they become available.
Jul 29, 17:06 MDT

Investigating - Granicus Engineering is currently investigating an issue impacting the InSite platform where some users may receive a "This document has been removed" error when attempting to access agendas, agenda packets, and supporting documents. The team is actively working to identify the cause and restore normal functionality. Further updates will be provided as they become available.

Thank you,
Granicus Customer Support
Jul 29, 10:31 MDT

Agenda OE (OneMeeting) Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jul 31, 06:00 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 00:00 MDT

Scheduled - OneMeeting may be inaccessible while we perform software updates. This is expected to last for up to 6 hours. During this time, visitors may receive a general browser error indicating that the site is unavailable.
Action: No action is required on your end.
Purpose: The purpose of this maintenance is to extend the stability and functionality of your Granicus solution.
Jul 20, 14:56 MDT

Jul `30`, `2026`

Granicus Maintenance Notification: govService - SRM - OneView Dynamics Product Release

Completed - The scheduled maintenance has been completed.
Jul 30, 23:00 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 19:00 MDT

Scheduled - Dear Valued Customer,

We are excited to announce the latest update to OneView Dynamics, designed to enhance your experience and improve functionality. This release is planned to happen July 30th, 2026, 7:00 PM MT and is expected to last approximately 4 hours. You may experience downtime from 5 to 30 minutes during that period.

Release notes will be published here:
https://support.granicus.com/s/article-group/a8CVq000000CI2nMAG/service-request-management-advanced-oneview-release-notes.

For those who have a STAGE environment, we invite you to explore it.

Thank you for your continued support and feedback.
Jul 21, 07:21 MDT

Granicus Maintenance Notification: govService - SRM - OneView EE Product Release

Completed - The scheduled maintenance has been completed.
Jul 30, 23:00 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 19:01 MDT

Scheduled - Dear Valued Customer,

We are excited to announce the latest update to OneView EE, designed to enhance your experience and improve functionality. This release is planned to happen July 30th, 2026, 7:00 PM MT. No downtime is expected.

Release notes will be published here: https://support.granicus.com/s/article/What-s-New-in-Service-Request-Management-E-E
Jul 16, 09:28 MDT

EngagementHQ Scheduled Maintenance - US

Completed - The scheduled maintenance has been completed.
Jul 30, 03:30 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 01:30 MDT

Scheduled - On Thursday, 30th July, 2026, at 1:30 AM MDT, Granicus will perform a standard release for EngagementHQ. The release will occur within a 2-hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it
Jul 29, 02:50 MDT

govService Release 583 - 30th July 2026 (UK)

Completed - The scheduled maintenance has been completed.
Jul 30, 02:00 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 21:30 MDT

Scheduled - Release 583 will apply essential updates to the govService platform for all customers in the UK and Ireland this Thursday, 30th July 2026.

The release is timed to commence at 04:30 AM UK and will not impact the live processing of cases.

Usually, there is no loss in service as part of this scheduled engineering work; however, if we expect a transient loss in service to occur within the opening one-hour window of the release.

You can review the release notes in detail at https://support.granicus.com/s/article/Service-Request-Management-FE-govService-Firmstep-Releases-2026?language=en_US#release583-schedule

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.

Thank you,
Granicus Customer Support
Jul 27, 06:09 MDT

EngagementHQ Scheduled Maintenance - CA

Completed - The scheduled maintenance has been completed.
Jul 30, 01:30 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 23:30 MDT

Update - We will be undergoing scheduled maintenance during this time.
Jul 29, 02:48 MDT

Scheduled - On Wednesday, 29th July, 2026, at 11:30 PM MDT, Granicus will perform a standard release for EngagementHQ. The release will occur within a 2-hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it
Jul 29, 02:48 MDT

Jul `29`, `2026`

EngagementHQ Scheduled Maintenance - UK & EU

Completed - The scheduled maintenance has been completed.
Jul 29, 11:30 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 09:30 MDT

Scheduled - On Wednesday, 29th July, 2026, at 9:30 PM MDT, Granicus will perform a standard release for EngagementHQ. The release will occur within a 2-hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it
Jul 29, 02:45 MDT

EngagementHQ Scheduled Maintenance - ANZ

Completed - The scheduled maintenance has been completed.
Jul 29, 06:30 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 04:30 MDT

Update - We will be undergoing scheduled maintenance during this time.
Jul 29, 02:27 MDT

Scheduled - On Wednesday, 29th July, 2026, at 4:30 AM MDT, Granicus will perform a standard release for EngagementHQ. The release will occur within a 2-hours maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it
Jul 29, 02:27 MDT

Jul `28`, `2026`

Granicus Issue Notification: GovMeetings Swagit

Resolved - Following implementation of the fix, our Technical Support team monitored the service for several hours and confirmed that it is stable and fully operational.

We apologize for the disruption and appreciate your patience and partnership throughout the incident. If you have further questions or require additional support, please contact Granicus Support.
Jul 28, 18:38 MDT

Monitoring - We have implemented a fix for the issue affecting RTMP streaming for certain govMeetings/Swagit customers using BYOD and Zoom integrations. Initial validation indicates that streaming functionality has been restored and services are operating normally.

Our team is continuing to monitor the environment to ensure stability. If you continue to experience issues connecting to your configured streaming endpoints, please contact Support. We apologize for the inconvenience and appreciate your patience while we worked to resolve this issue.
Jul 28, 12:17 MDT

Investigating - Granicus Engineering teams are currently investigating an issue affecting RTMP streaming for certain govMeetings/Swagit customers using BYOD or Zoom integrations. Users may encounter errors when attempting to connect to their configured streaming endpoints.

Our engineering team is actively working to identify the cause and restore normal functionality. We will provide additional updates as more information becomes available. We apologize for the inconvenience.

Product: govMeetings Swagit

Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Jul 28, 11:38 MDT

Granicus Maintenance Notification: govService - SRM OneView Security Patches

Completed - The scheduled maintenance has been completed.
Jul 28, 05:00 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 00:00 MDT

Scheduled - Dear Valued Customer,

This is a reminder of the scheduled maintenance window for recurring security patches. It will take place on July 28th, 2026, beginning at 1:00 AM CT, and is expected to last approximately 5 hours. During this time, the system will be temporarily unavailable. This maintenance is essential to ensure the continued security and performance of our services.
Jul 16, 09:44 MDT

Jul `27`, `2026`

govMeetings - MediaManager and Peak Performance Degradation

Monitoring - We have implemented mitigation measures to address the issue impacting govMeetings MediaManager and Peak services. Service performance has improved, and we are seeing recovery across the affected platform components. The underlying DNS-related issue has been resolved, and latency levels have returned to expected ranges.

We will continue to observe performance and provide additional updates as needed. We appreciate your patience and understanding throughout this incident.
Jul 27, 11:22 MDT

Identified - Our engineering teams have identified the source of the service degradation affecting govMeetings, MediaManager, and Peak Agenda. Mitigation measures have been implemented and we are actively working to restore full functionality.

Customers may continue to experience intermittent latency or access issues during the recovery process. We are seeing service improvements and will continue to monitor as we work toward full restoration.

We will provide another update once services have been fully restored. Thank you for your patience.
Jul 27, 10:50 MDT

Investigating - Granicus Engineering teams are currently investigating reports of elevated latency and intermittent access issues affecting portions of the govMeetings platform, including MediaManager and Peak Agenda services. Some customers may experience slow performance, connection errors, or service interruptions.
Our engineering teams are actively investigating and working to restore normal service. We will provide additional updates as more information becomes available.

Product: govMeetings MediaManager & Peak

Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Jul 27, 10:20 MDT

OneMeeting Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jul 27, 06:00 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 00:00 MDT

Update - This is our standard monthly patch maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions.
Please note: this maintenance does not include any product updates or changes."
Jul 24, 07:13 MDT

Scheduled - This is our standard monthly patch maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions.
Please note: this maintenance does not include any product updates or changes.
Jul 13, 12:28 MDT

Host Compliance Patch Release 2026 #16.1

Completed - The scheduled maintenance has been completed.
Jul 27, 02:30 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 22:30 MDT

Scheduled - Granicus will be pushing the Patch Release 2026 #16.1 to production for Host Compliance. During this time, Host Compliance systems may be unavailable. The duration of the release is 4 hours. If you have any questions or require assistance, please contact us at support@granicus.com
Jul 24, 05:54 MDT

Jul `26`, `2026`

Granicus Issue Notification: GovMeetings Swagit

Monitoring - We have implemented mitigation measures to address the issue impacting the Swagit Admin Portal, Broadcast page, and access to video archives. Service stability has improved, and we are observing recovery across the affected services.
Our teams are continuing to closely monitor the environment and validate full functionality. Users may experience intermittent issues while monitoring continues.
We will provide additional updates as needed and appreciate your patience throughout this incident.
Jul 24, 11:41 MDT

Identified - We continue to investigate an issue impacting the Swagit Admin Portal, Broadcast page, and access to video archives. Users may experience intermittent 504 Gateway Timeout errors and delays when accessing these services.
Our engineering and infrastructure teams have identified service instability within components supporting the platform and are actively implementing mitigation measures to improve performance and restore full functionality. Investigation into the underlying cause remains ongoing.
We will continue to provide updates as more information becomes available. Thank you for your patience while we work to resolve this issue.
Jul 24, 11:05 MDT

Investigating - We are currently investigating an issue impacting the Swagit Admin Portal, Broadcast page, and access to some video archives. Users may experience intermittent errors, including 504 Gateway Timeout messages, when accessing these services.
Our engineering teams are actively investigating the issue and working to identify the root cause. We will provide additional updates as more information becomes available.
We apologize for the disruption and appreciate your patience while we work to restore full service.
Jul 24, 09:58 MDT

All Systems Operational

About This Site

Scheduled Maintenance

Granicus Communications STAGE Environment scheduled maintenance: August 11th, 10:00 am - 2:00 PM CT Aug 11, 2026 09:00-13:00 MDT

Past Incidents

Aug 9, 2026

Aug 8, 2026

Aug 7, 2026

Aug 6, 2026

Aug 5, 2026

Aug 4, 2026

Aug 3, 2026

Aug 2, 2026

Aug 1, 2026

Jul 31, 2026

Jul 30, 2026

Jul 29, 2026

Jul 28, 2026

Jul 27, 2026

Jul 26, 2026