All Systems Operational

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Current System Status for Granicus Services and Applications.
Check here for our most recent Product Release Notes

Uptime over the past 90 days. View historical uptime.
govDelivery - Communications ? Operational
90 days ago
100.0 % uptime
Today
govDelivery Communications Cloud Operational
Targeted Messaging Service (TMS) Operational
Interactive Text (Textizen) Operational
90 days ago
100.0 % uptime
Today
govMeetings - Live Video, Legislative and Agenda ? Operational
90 days ago
99.99 % uptime
Today
MediaManager Operational
Live Video Operational
Archive Video Operational
Legistar Operational
Peak ? Operational
InSite Operational
Boards & Commissions Operational
iLegislate Operational
IQM2 Operational
Novus Agenda/Video Operational
ClearCast ? Operational
90 days ago
99.99 % uptime
Today
RS - OneMeeting PrimeGov Operational
govAccess - Website and Content ? Operational
govAccess Vision CMS ? Operational
govAccess Civica CMS ? Operational
SpeakUp Operational
eComment Operational
OpenCities Operational
govRecords - Records Management ? Operational
ROAM Operational
govService Operational
govService U.K. Operational
govService U.S. Operational
Host Compliance Operational
RS - OneView Core Operational
RS - OneView Dynamics Operational
RS - SIMA Operational
EHQ Australia Operational
90 days ago
99.95 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Bluehaven Operational
90 days ago
99.9 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Participant Operational
90 days ago
99.92 % uptime
Today
EHQ Canada Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Bluehaven Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Participant Operational
90 days ago
100.0 % uptime
Today
EHQ UK Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Bluehaven Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Participant Operational
90 days ago
100.0 % uptime
Today
EHQ US Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Bluehaven Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Participant Operational
90 days ago
100.0 % uptime
Today
EHQ Europe Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Bluehaven Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Participant Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
govMeetings and govAccess Product Release - May 3rd, 2024 May 3, 2024 22:00 - May 4, 2024 04:00 MDT
Granicus will be undergoing product maintenance for multiple govMeetings applications and govAccess (eComment & Speakup) applications. Granicus systems may be inaccessible while we perform software updates.

The purpose of this maintenance update is to extend the product stability and functionality of your Granicus solution. To learn more about what¹s being updated, you can review product release notes at https://support.granicus.com/s/article/Release-Notes.

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.
Posted on Apr 26, 2024 - 08:25 MDT
govDelivery Scheduled Maintenance: Sunday, May 19th, 2024 - 12 AM CDT May 18, 2024 23:00 - May 19, 2024 03:00 MDT
Beginning at 12 AM Central Time on Sunday, May 19th Granicus technical teams will be performing maintenance affecting our govDelivery Production environment for Communications Cloud and TMS applications.

During the maintenance period, the services/environments listed below will be unavailable.

Planned System Maintenance Dates/Times:
• Sunday, May 19th (12:00 AM - 4:00 AM CDT)

Impacted Applications and Services:
• Communications Cloud (Production environment) via admin.govdelivery.com
• Web Services/APIs for the Communications Cloud environment via api.govdelivery.com
• Targeted Messaging Service (TMS) environment - used by organizations triggering messages directly from their own systems into Granicus via tms.govdelivery.com

Granicus Customer Support will provide updates during the maintenance period via our Status
Posted on May 02, 2024 - 10:12 MDT
Past Incidents
May 3, 2024
Granicus Issue Notification: govDelivery Admin Not Accessible with SSO
Resolved - This incident has been resolved.
May 3, 08:55 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 3, 08:36 MDT
Investigating - Granicus Engineering teams are currently investigating an issue with govDelivery login not being accessible for some clients using SSO. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govDelivery, Communications Cloud

Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
May 3, 08:15 MDT
EngagementHQ US Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 3, 07:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 06:30 MDT
Scheduled - On Friday, 3rd May 2024, at 6.30 am MDT, Granicus is performing standard release for EngagementHQ. We do not anticipate any outages, there is always risk when making infrastructure changes. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to immediately resolve it. The release window expected duration is 1 hour.
May 3, 04:51 MDT
May 2, 2024
govMeetings Standard Monthly Maintenance: Friday, April 26th
Completed - The scheduled maintenance has been completed.
May 2, 07:27 MDT
Scheduled - This is standard monthly datacenter patch maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions.
Apr 19, 10:30 MDT
May 1, 2024
Granicus Issue Notification: Minutes Maker and SpeakUp intermittently unavailable
Resolved - This incident has been resolved.
May 1, 10:19 MDT
Update - A fix has been applied for Minutes Maker and we are monitoring the results.

Our technical teams are currently investigating an issue impacting the availability of SpeakUp. We will post additional updates as soon as they are available.
Apr 30, 13:30 MDT
Investigating - Granicus is currently experiencing a client-impacting service issue.

Issue Summary & Impact: Minutes Maker and SpeakUp are intermittently unavailable
Product: Minutes Maker, SpeakUp
Granicus teams were alerted to an issue impacting the availability of the Minutes Maker and SpeakUp programs. Our technical teams are currently investigating this as their highest priority. We will post additional updates as soon as they are available.
Apr 30, 11:52 MDT
Apr 30, 2024
Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024
Granicus Issue Notification: govDelivery- Links in Bulletins Not Redirecting
Resolved - Granicus Engineering teams have identified and resolved the issue impacting the redirect functionality of some links in published bulletins. We apologize for any inconvenience this service issue may have caused and thank you for your patience.
Product: govDelivery Communications Cloud and TMS

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Apr 26, 21:26 MDT
Investigating - Granicus Engineering teams are currently investigating an issue that is impacting the redirect functionality of some links in published bulletins. Our teams are working on this issue as priority and further updates will be provided as soon as possible.
Product: govDelivery Communications Cloud and TMS

Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Apr 26, 20:46 MDT
Apr 25, 2024

No incidents reported.

Apr 24, 2024
EngagementHQ Europe - Impact to Search Functionality
Resolved - This incident has been resolved.
Apr 24, 01:30 MDT
Identified - Our Engineers have identified the root cause and is working on a fix. We'll provide an update once this fix has been implemented.
Thank you,
Granicus Support
Apr 23, 23:41 MDT
Investigating - As a priority Granicus Engineers are currently investigating an issue where some EngagementHQ Europe sites may be experiencing an impact to Search Functionality. We will continue to provide updates as more information comes to hand.
Thank you,
Granicus Support
Apr 23, 22:39 MDT
Apr 23, 2024
EngagementHQ ANZ Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 23, 05:40 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 04:40 MDT
Scheduled - On Tuesday, April 23rd 2024, at 4.30 am MDT, Granicus is performing standard release for EngagementHQ. We do not anticipate any outages, there is always risk when making infrastructure changes. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to immediately resolve it. The release window expected duration is 1 hour.
Apr 23, 04:39 MDT
Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024
govAccess Vision Monthly Software Release: Thursday, April 18, 2024
Completed - The scheduled maintenance has been completed.
Apr 19, 04:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 22:00 MDT
Scheduled - This is a reminder that the regularly scheduled monthly software update will be applied Thursday evening, April 18, 2024 beginning at 9 PM Pacific. The update package for self-hosted websites will be available by Thursday, April 25, 2024.

For more details, please read the release notes when available: https://support.granicus.com/s/article/What-s-New-in-Vision
Release notes will be published this week.

Your site may be unavailable for 5-15 minutes during the update.
Apr 16, 15:48 MDT
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