All Systems Operational

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Current System Status for Granicus Services and Applications.
Check here for our most recent Product Release Notes

govDelivery - Communications ? Operational
Communications Cloud Operational
Communications Cloud - Stage Operational
Targeted Messaging Service (TMS) Operational
Targeted Messaging Service (TMS) - Stage Operational
govDelivery - EngagementHQ Operational
EHQ - Australia Operational
EHQ - Canada Operational
EHQ - Europe Operational
EHQ - UK Operational
EHQ - US Operational
govMeetings - Live Video, Legislative and Agenda ? Operational
MediaManager Operational
Live Video Operational
Archive Video Operational
Legistar Operational
Peak ? Operational
InSite Operational
Boards & Commissions Operational
iLegislate Operational
IQM2 Operational
Novus Agenda/Video Operational
OneMeeting PrimeGov Operational
govAccess - Website and Content ? Operational
Vision CMS ? Operational
OpenCities Operational
govRecords - Records Management ? Operational
ROAM Operational
govService Operational
govService U.K. Operational
govService U.S. Operational
Host Compliance Operational
OneView Core Operational
OneView Dynamics Operational
SIMA Operational
SmartGov Operational
SmartGov - Reports ? Operational
GovQA Operational
Amanda ? Operational
Simpleview Products Operational
CRM Operational
CRM Apex Operational
CMS Operational
Act-On Operational
Book › Direct Operational
CRM Extranet Operational
Cvent Operational
DAM Operational
Data Engine Operational
Destination Dashboards Operational
Destination Travel Network (DTN) Operational
Eventsforce Operational
FuturePace Operational
MINT+ Operational
SendSites Operational
Government Experience Agent Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

govDelivery Scheduled Maintenance: Sunday, July 13th, 2025 - 12 AM CDT Jul 12, 2025 23:00 - Jul 13, 2025 01:00 MDT

Beginning at 12 AM Central Time on Sunday, July 13th Granicus technical teams will be performing maintenance affecting our govDelivery Production environment for Communications Cloud and TMS applications.

During the maintenance period, the services/environments listed below will be unavailable.

Planned System Maintenance Dates/Times:
• Sunday, July 13th (12:00 AM - 2:00 AM CDT)

Impacted Applications and Services:
• Communications Cloud (Production environment) via admin.govdelivery.com
• Web Services/APIs for the Communications Cloud environment via api.govdelivery.com
• Targeted Messaging Service (TMS) environment - used by organizations triggering messages directly from their own systems into Granicus via tms.govdelivery.com

Granicus Customer Support will provide updates during the maintenance period via our Status
Posted on Jun 27, 2025 - 10:09 MDT

govDelivery STAGE Environment scheduled maintenance: Tuesday, July 15th, 2025 - 10 AM CDT Jul 15, 2025 09:00-11:00 MDT

Update - We will be undergoing scheduled maintenance during this time.
Jul 10, 2025 - 11:10 MDT
Scheduled - Beginning at 10 AM Central Time on Tuesday, July 15th Granicus technical teams will be performing maintenance affecting our govDelivery STAGE environment for Communications Cloud and TMS applications. Although we take steps to keep the systems online and usable during the maintenance you may see intermittent system interruptions.
Jul 10, 2025 - 11:08 MDT

govMeetings Product Release Jul 17, 2025 22:00 - Jul 18, 2025 04:00 MDT

Granicus will be undergoing product maintenance for multiple govMeetings applications. Granicus systems may be inaccessible while we perform software updates.

The purpose of this maintenance update is to extend the product stability and functionality of your Granicus solution. To learn more about what¹s being updated, you can review product release notes at https://support.granicus.com/s/article/Release-Notes.

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.
Posted on Jul 11, 2025 - 08:32 MDT

govMeetings and govAccess Product Release Jul 18, 2025 22:00 - Jul 19, 2025 04:00 MDT

Granicus will be undergoing product maintenance for multiple govMeetings applications and govAccess (eComment & Speakup) applications. Granicus systems may be inaccessible while we perform software updates.

The purpose of this maintenance update is to extend the product stability and functionality of your Granicus solution. To learn more about what¹s being updated, you can review product release notes at https://support.granicus.com/s/article/Release-Notes.

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.
Posted on Jul 11, 2025 - 08:33 MDT
Jul 12, 2025

No incidents reported today.

Jul 11, 2025

No incidents reported.

Jul 10, 2025
Granicus Issue Notification: govService GovQA
Resolved - Granicus Engineering teams have identified and resolved the issue impacting govService GovQA. We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Jul 10, 14:04 MDT
Update - We are continuing to investigate this issue.
Jul 10, 11:30 MDT
Update - Update - A subset of users are experiencing issues logging into the GovQA application. Engineering teams are investigating and will provide additional updates when available.
Jul 10, 11:28 MDT
Investigating - Granicus Engineering teams are currently investigating an issue impacting govService GovQA. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govService GovQA

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Jul 10, 10:50 MDT
govService Release 563 - 10th July 2025 (US)
Completed - The scheduled maintenance has been completed.
Jul 10, 05:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 01:00 MDT
Scheduled - Release 563 will apply essential updates to the govService platform for all US customers on Thursday, 10th July 2025.

There will be no impact to the live processing of cases.

Usually, there is no loss in service as part of this scheduled engineering work; however, if we expect a transient loss in service to occur within the opening one-hour window of the release.

You can review the release notes detail at https://support.granicus.com/s/article/govService-Release-563-July-3-2025?language=en_US

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.

Thank you,
Granicus Customer Support
Jun 30, 05:08 MDT
Jul 9, 2025

No incidents reported.

Jul 8, 2025
Granicus Issue Notification: Swagit Social Media Live Video Streaming
Resolved - Granicus Engineering teams have identified and resolved the issue impacting Swagit Social Media Live Video Streaming and RTMP recording. We apologize for any inconvenience this service issue may have caused and thank you for your patience.

Product: govMeetings Swagit

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Jul 8, 12:36 MDT
Investigating - Granicus Engineering teams are currently investigating an issue impacting Swagit Social Media Live Video Streaming and RTMP recording for a subset of users. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govMeetings Swagit

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Jul 8, 11:10 MDT
Simpleview CRM and Extranet Service Outage
Resolved - This incident has been resolved. Service has been restored.
Jul 8, 10:45 MDT
Identified - A network outage from our data center has impacted CRM and Extranet access. The issue has been identified by their engineers and a fix is currently being implemented.
Jul 8, 10:16 MDT
Investigating - We are investigating an issue that impacts access to Simpleview CRM and Extranets.
Jul 8, 07:44 MDT
Granicus Issue Notification: govService GovQA
Resolved - This incident has been resolved.
Jul 8, 10:44 MDT
Monitoring - Redaction has been restored. We are monitoring to ensure the issue is resolved.
Jul 8, 10:12 MDT
Identified - The issue has been identified and a fix is being implemented.
Jul 8, 10:11 MDT
Update - We are continuing to investigate this issue.
Jul 8, 09:48 MDT
Investigating - Granicus Engineering teams are currently investigating an issue impacting redaction for GovQA customers. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govService GovQA

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Jul 8, 09:37 MDT
Granicus Issue Notification: govMeetings OneMeeting PrimeGov
Resolved - Granicus Engineering teams have identified and resolved the issue impacting govMeetings
OneMeeting PrimeGov. We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Jul 8, 10:39 MDT
Investigating - Granicus Engineering teams are currently investigating an issue impacting govMeetings OneMeeting PrimeGov. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govMeetings OneMeeting PrimeGov

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Jul 8, 09:16 MDT
Jul 7, 2025
Granicus Issue Notification: govDelivery Targeted Messaging Service (TMS)
Resolved - This incident has been resolved.
Jul 7, 17:56 MDT
Update - We are continuing to investigate this issue.
Jul 7, 14:42 MDT
Investigating - TMS sends are functioning as expected; customers may encounter issues when attempting to access reporting
Jul 7, 14:42 MDT
Granicus Issue Notification: govDelivery Targeted Messaging Service (TMS)
Resolved - Granicus Engineering teams have identified and resolved the issue impacting govDelivery Targeted Messaging Service (TMS). We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Jul 7, 17:50 MDT
Investigating - Granicus Engineering teams are currently investigating an issue impacting govDelivery Targeted Messaging Service (TMS). Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govDelivery Targeted Messaging Service (TMS)

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Jul 7, 13:34 MDT
Granicus Issue Notification: govDelivery Targeted Messaging Service (TMS)
Resolved - Granicus Engineering teams have identified and resolved the issue impacting govDelivery Targeted Messaging Service (TMS). We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Jul 7, 17:10 MDT
Update - We are continuing to work on a fix for this issue.
Jul 7, 15:43 MDT
Update - We are continuing to work on a fix for this issue.
Jul 7, 15:41 MDT
Update - We are continuing to work on a fix for this issue.
Jul 7, 15:40 MDT
Identified - We have identified the issue and are currently working on implementing a resolution
Jul 7, 15:40 MDT
Granicus Issue Notification: govService GovQA
Resolved - Granicus Engineering teams have identified and resolved the issue impacting govService GovQA. We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Jul 7, 10:52 MDT
Investigating - Granicus Engineering teams are currently investigating an issue impacting govService GovQA. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govService GovQA

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Jul 7, 10:20 MDT
EngagementHQ US Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 7, 02:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 00:30 MDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 3, 07:03 MDT
Scheduled - On Monday, 7th July at 12:30 AM MST, Granicus is performing standard release for EngagementHQ. We do not anticipate any outages but there is always risk when making infrastructure changes. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to immediately resolve it. The release window expected duration is 2 hours
Jul 3, 07:03 MDT
EngagementHQ CA Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 7, 00:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 22:30 MDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 3, 06:59 MDT
Scheduled - On Sunday, 6th July at 10:30 PM MST, Granicus is performing standard release for EngagementHQ. We do not anticipate any outages but there is always risk when making infrastructure changes. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to immediately resolve it. The release window expected duration is 2 hours
Jul 3, 06:59 MDT
Jul 6, 2025
EngagementHQ UK & EU Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 6, 22:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 20:30 MDT
Scheduled - On Sunday, 6th July at 8:30 PM MST, Granicus is performing standard release for EngagementHQ. We do not anticipate any outages but there is always risk when making infrastructure changes. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to immediately resolve it. The release window expected duration is 2 hours
Jul 3, 06:14 MDT
Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025
Granicus Issue Notification: govService OneView Core
Resolved - Granicus Engineering teams have identified and resolved the issue impacting govService OneView Core. We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Jul 3, 10:10 MDT
Investigating - Granicus Engineering teams are currently investigating an issue impacting govService OneView Core. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govService OneView Core

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Jul 3, 08:22 MDT
EngagementHQ ANZ Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 3, 06:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 04:30 MDT
Scheduled - On Thursday, July 3rd, 2025, at 4:30 a.m. MDT, Granicus is performing a standard release for EngagementHQ. We do not anticipate any outages but there is always risk when making infrastructure changes. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to immediately resolve it. The release window expected duration is 2hours
Jul 2, 13:02 MDT
govService Release 563 - 3rd July 2025 (UK)
Completed - The scheduled maintenance has been completed.
Jul 3, 01:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 21:30 MDT
Scheduled - Release 563 will apply essential updates to the govService platform for all customers in the UK and Ireland this Thursday, 3rd July 2025.

The release is timed to commence at 04:30 AM UK and will not impact the live processing of cases.

Usually, there is no loss in service as part of this scheduled engineering work; however, if we expect a transient loss in service to occur within the opening one-hour window of the release.

You can review the release notes detail at https://support.granicus.com/s/article/govService-Release-563-July-3-2025?language=en_US

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.

Thank you,
Granicus Customer Support
Jun 30, 05:06 MDT
Jul 2, 2025
Jul 1, 2025
Granicus Issue Notification: govMeetings OneMeeting PrimeGov
Resolved - Granicus Engineering teams have identified and resolved the issue impacting govMeetings
OneMeeting PrimeGov. We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Jul 1, 12:38 MDT
Investigating - Granicus Engineering teams are currently investigating an issue impacting govMeetings OneMeeting PrimeGov. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govMeetings OneMeeting PrimeGov

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Jul 1, 11:47 MDT
Jun 30, 2025
Granicus Issue Notification: govDelivery EngagementHQ
Resolved - Granicus Engineering teams have identified and resolved the issue impacting govDelivery EngagementHQ. We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Jun 30, 23:58 MDT
Investigating - Granicus Engineering teams are currently investigating an issue impacting govDelivery EngagementHQ. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govDelivery EngagementHQ

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Jun 30, 20:24 MDT
Granicus Issue Notification: govDelivery Communications Cloud
Resolved - A fix has been applied and services are restored.

We apologize for any inconvenience this may have caused. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com
Jun 30, 13:09 MDT
Investigating - Granicus Engineering teams are currently investigating an issue impacting govDelivery Communications Cloud. Granicus Engineering teams have determined this is only affecting transactional messages for a subset of our customers. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govDelivery Communications Cloud

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Jun 30, 12:37 MDT
Jun 29, 2025
Granicus Issue Notification: [ EngagementHQ (Bang the Table) + Partial]
Resolved - This incident has been resolved.
Jun 29, 18:09 MDT
Investigating - Granicus Engineering teams are currently investigating [EHQ sites not loading]. Our teams are working on this issue as priority and further updates will be provided as soon as possible.
Product: Engagement HQ (Bang the Table)]

Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Jun 29, 17:52 MDT
Jun 28, 2025
govMeetings Standard Monthly Maintenance
Completed - The scheduled maintenance has been completed.
Jun 28, 04:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 22:00 MDT
Scheduled - This is our standard monthly datacenter patch maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions.

Please note: this maintenance does not include any product updates or changes.
Jun 20, 08:01 MDT
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