All Systems Operational

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Current System Status for Granicus Services and Applications.
Check here for our most recent Product Release Notes

govDelivery - Communications Operational
Communications Cloud Operational
Communications Cloud - Stage Operational
Targeted Messaging Service (TMS) Operational
Targeted Messaging Service (TMS) - Stage Operational
govDelivery - EngagementHQ Operational
EHQ - Australia Operational
EHQ - Canada Operational
EHQ - Europe Operational
EHQ - UK Operational
EHQ - US Operational
govMeetings - Live Video, Legislative and Agenda Operational
MediaManager Operational
Live Video Operational
Archive Video Operational
Legistar Operational
Peak Operational
InSite Operational
Boards & Commissions Operational
iLegislate Operational
IQM2 Operational
Novus Agenda/Video Operational
OneMeeting PrimeGov Operational
govAccess - Website and Content Operational
Vision CMS Operational
OpenCities Operational
govRecords - Records Management Operational
ROAM Operational
govService Operational
govService U.K. Operational
govService U.S. Operational
Host Compliance Operational
OneView Core Operational
OneView Dynamics Operational
SIMA Operational
SmartGov Operational
SmartGov - Reports Operational
GovQA Operational
Amanda Operational
OpenForms Operational
Simpleview Products Operational
CRM Operational
CRM Apex Operational
CMS Operational
Act-On Operational
Book › Direct Operational
CRM Extranet Operational
Cvent Operational
DAM Operational
Data Engine Operational
Destination Dashboards Operational
Destination Travel Network (DTN) Operational
Eventsforce Operational
FuturePace Operational
MINT+ Operational
SendSites Operational
Government Experience Agent Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

EngagementHQ ANZ Scheduled Maintenance Jan 14, 2026 03:30-05:30 MST

On Wednesday, January 14th, 2025, at 3:30 AM MST, Granicus will perform a standard release for EngagementHQ. There will be a scheduled downtime for 2 hourS. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to resolve it immediately.
Posted on Jan 13, 2026 - 05:37 MST

EngagementHQ UK Scheduled Maintenance Jan 14, 2026 20:30-22:30 MST

Update - We will be undergoing scheduled maintenance during this time.
Jan 13, 2026 - 05:44 MST
Scheduled - On Wednesday, January 14th, 2025, at 8:30 PM MST, Granicus will perform a standard release for EngagementHQ. There will be a scheduled downtime for 2 hourS. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to resolve it immediately.
Jan 13, 2026 - 05:44 MST

EngagementHQ CA Scheduled Maintenance Jan 15, 2026 22:30 - Jan 16, 2026 00:30 MST

Update - We will be undergoing scheduled maintenance during this time.
Jan 13, 2026 - 05:55 MST
Scheduled - On Thursday, January 14th, 2025, at 10:30 PM MST, Granicus will perform a standard release for EngagementHQ. There will be a scheduled downtime for 2 hourS. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to resolve it immediately.
Jan 13, 2026 - 05:54 MST

govDelivery Communications Cloud and Targeted Messaging Service (TMS) Scheduled Maintenance: Sunday, January 18th, 2026 - 12 AM CST Jan 17, 2026 23:00 - Jan 18, 2026 01:00 MST

Beginning at 12 AM Central Time on Sunday, January 18th Granicus technical teams will be performing maintenance affecting our govDelivery Production environment for Communications Cloud and TMS applications.

During the maintenance period, the services/environments listed below will be unavailable.

Planned System Maintenance Dates/Times:
• Sunday, January18th (12:00 AM - 2:00 AM CST)

Impacted Applications and Services:
• Communications Cloud (Production environment) via admin.govdelivery.com
• Web Services/APIs for the Communications Cloud environment via api.govdelivery.com
• Targeted Messaging Service (TMS) environment - used by organizations triggering messages directly from their own systems into Granicus via tms.govdelivery.com

Granicus Customer Support will provide updates during the maintenance period via our Status
Posted on Jan 06, 2026 - 08:16 MST

EngagementHQ EU Scheduled Maintenance Jan 18, 2026 20:30-22:30 MST

Update - We will be undergoing scheduled maintenance during this time.
Jan 13, 2026 - 06:37 MST
Scheduled - On Sunday, January 18th, 2025, at 8:30 PM MST, Granicus will perform a standard release for EngagementHQ. There will be a scheduled downtime for 2 hours. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to resolve it immediately.
Jan 13, 2026 - 06:37 MST

EngagementHQ US Scheduled Maintenance Jan 20, 2026 00:00-02:00 MST

Update - We will be undergoing scheduled maintenance during this time.
Jan 13, 2026 - 06:39 MST
Scheduled - On Tuesday, January 20th, 2025, at 00:00 AM MST, Granicus will perform a standard release for EngagementHQ. There will be a scheduled downtime for 2 hourS. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to resolve it immediately.
Jan 13, 2026 - 06:39 MST

OneMeeting Scheduled Maintenance Jan 23, 2026 00:00-06:00 MST

OneMeeting may be inaccessible while we perform software updates. This is expected to last for up to 6 hours. During this time, visitors may receive a general browser error indicating that the site is unavailable.
Action: No action is required on your end.
Purpose: The purpose of this maintenance is to extend the stability and functionality of your Granicus solution.
Posted on Jan 08, 2026 - 10:45 MST

govQA Scheduled Maintenance Jan 30, 2026 22:00 - Jan 31, 2026 04:00 MST

Granicus technical teams will be performing system maintenance and upgrades in our Production environment for the GovQA application. Although we take steps to keep the system online, you will experience times where the systems are unavailable during this maintenance period.
Posted on Jan 08, 2026 - 10:43 MST

govMeetings Standard Monthly Maintenance Jan 30, 2026 22:00 - Jan 31, 2026 04:00 MST

This is our standard monthly datacenter patch maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions.

Please note: this maintenance does not include any product updates or changes.
Posted on Jan 08, 2026 - 10:40 MST
Jan 14, 2026

No incidents reported today.

Jan 13, 2026
Host Compliance Scheduled Maintenance - 12th Jan 2026
Completed - The scheduled maintenance has been completed.
Jan 13, 04:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 23:30 MST
Scheduled - Granicus technical teams will conduct scheduled maintenance to upgrade the ECS servers on the Production servers for Host Compliance on January 12, 2026, at 11:30 PM Mountain Time. During this time, all systems hosted on these servers will be temporarily unavailable for 3.5 hours. The total duration of the window will be 4.5 hours. If you have any questions or require assistance, please contact us at support@granicus.com
Jan 12, 05:53 MST
Jan 12, 2026
Granicus Issue Notification: govService SIMA
Resolved - Granicus Engineering teams have identified and resolved the issue impacting govService SIMA. We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Jan 12, 06:52 MST
Investigating - Granicus Engineering teams are currently investigating an issue impacting govService SIMA. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govService SIMA
Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Jan 12, 06:16 MST
Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026
Granicus Issue Notification: govService GovQA
Resolved - Granicus Engineering teams have identified and resolved the issue impacting govService GovQA. We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Jan 9, 18:22 MST
Investigating - Granicus Engineering teams are currently investigating an issue impacting govService GovQA. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govService GovQA

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Jan 9, 17:55 MST
Granicus Issue Notification: govService UK
Resolved - Granicus Engineering teams have identified and resolved the issue impacting govService UK. We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Jan 9, 04:50 MST
Monitoring - Update:
The issue impacting govService UK has resolved, and service has returned to normal. We have moved this incident to a monitoring phase to ensure continued stability.

Further updates will be posted on https://status.granicus.com.

Thank you,
Granicus Customer Support
Jan 9, 03:53 MST
Investigating - Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govService UK

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Jan 9, 03:45 MST
Jan 8, 2026
Act-On Marketing Automation Users
Resolved - This has been resolved. Please reach out to your Marketing Automation Consultant if there are any questions.
Jan 8, 09:56 MST
Update - Act-On has completed its investigation into recent phishing attempts. We recommend all CRM users with Act-On integration reset their Act-On password.
Jan 7, 15:55 MST
Monitoring - Beginning on Tuesday January 6th, Granicus support received reports that CRM users utilizing the Act-On integration may see increased activity of phishing attempts with the subject line "Act-On Service Disruption" or "Critical Incident regarding Act-On".
Please do not click on any questionable links. Act-On would never ask for MFA or login details to be entered via email.

Updates on this issue will continue to be provided on Status.Granicus.com.
For other issues or questions, please contact your Marketing Automation Consultant.

Thank you,
Granicus Customer Support
Jan 7, 12:46 MST
Investigating - Beginning on Tuesday January 6th, Granicus support received reports that CRM users utilizing the Act-On integration may see increased activity of phishing attempts with the subject line "Act-On Service Disruption" or "Critical Incident regarding Act-On".
Please do not click on any questionable links. Act-On would never ask for MFA or login details to be entered via email.

Updates on this issue will continue to be provided on Status.Granicus.com.
For other issues or questions, please contact your Marketing Automation Consultant.

Thank you,
Granicus Customer Support
Jan 7, 12:45 MST
Jan 7, 2026
Granicus Issue Notification: govService UK
Resolved - Granicus Engineering teams have identified and resolved the issue impacting govService UK. We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Jan 7, 06:36 MST
Investigating - Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govService UK

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Jan 7, 03:50 MST
Jan 6, 2026

No incidents reported.

Jan 5, 2026
Granicus Issue Notification: govDelivery Targeted Messaging Service (TMS) - Stage
Resolved - This incident has been resolved.
Jan 5, 05:29 MST
Update - The service has fully recovered and is operating normally.
Jan 5, 05:24 MST
Investigating - Granicus Engineering teams are currently investigating an issue impacting govDelivery Targeted Messaging Service (TMS) - Staging. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govDelivery Targeted Messaging Service (TMS) - Stage

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Jan 5, 04:24 MST
Monitoring - The service has fully recovered and is operating normally. Our team continues to monitor performance closely to ensure stability and optimal functionality.
Jan 5, 04:08 MST
Investigating - Granicus Engineering teams are currently investigating an issue impacting govDelivery Targeted Messaging Service (TMS) - Staging. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govDelivery Targeted Messaging Service (TMS) - Stage

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Jan 5, 04:00 MST
Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

Dec 31, 2025

No incidents reported.

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