Granicus Issue Notification: govMeetings InSite
Identified - The issue has been identified and a fix is being implemented.
May 11, 2026 - 09:40 MDT
Update - We are continuing to investigate this issue.
May 11, 2026 - 09:17 MDT
Investigating - Granicus Engineering teams are currently investigating an issue impacting govMeetings Insite. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govMeetings Insite

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
May 11, 2026 - 09:11 MDT

About This Site

Current System Status for Granicus Services and Applications.
Check here for our most recent Product Release Notes

govDelivery - Communications Operational
Communications Cloud Operational
Communications Cloud - Stage Operational
Targeted Messaging Service (TMS) Operational
Targeted Messaging Service (TMS) - Stage Operational
Communications Cloud - UK Operational
govDelivery - EngagementHQ Operational
EHQ - Australia Operational
EHQ - Canada Operational
EHQ - Europe Operational
EHQ - UK Operational
EHQ - US Operational
govMeetings - Live Video, Legislative and Agenda Degraded Performance
MediaManager Operational
Live Video Operational
Archive Video Operational
Legistar Operational
Peak Operational
InSite Degraded Performance
Boards & Commissions Operational
iLegislate Operational
IQM2 Operational
Novus Agenda/Video Operational
OneMeeting PrimeGov Operational
govAccess - Website and Content Operational
Vision CMS Operational
OpenCities Operational
govRecords - Records Management Operational
ROAM Operational
govService Operational
govService U.K. Operational
govService U.S. Operational
Host Compliance Operational
OneView Core Operational
OneView Dynamics Operational
SIMA Operational
SmartGov Operational
SmartGov - Reports Operational
GovQA Operational
Amanda Operational
OpenForms Operational
Simpleview Products Operational
CRM Operational
CRM Apex Operational
CMS Operational
Act-On Operational
Book › Direct Operational
CRM Extranet Operational
Cvent Operational
DAM Operational
Data Engine Operational
Destination Dashboards Operational
Destination Travel Network (DTN) Operational
Eventsforce Operational
FuturePace Operational
MINT+ Operational
SendSites Operational
Government Experience Agent Operational
Indigov Operational
Indigov CRM - US House Operational
Indigov CRM - State & Local Operational
Indigov Websites - US House Operational
Indigov Websites - State & Local Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

GovService Host Compliance scheduled maintenance - 12th May 2026 (CA) May 12, 2026 00:30-03:00 MDT

Granicus technical teams will conduct scheduled maintenance to update the DNS Configuration in cloudfare for Host Compliance CA servers on 12th May 2026, at 00:30 AM Mountain Time. The duration of the maintenance window is 3.5 hours. If you have any questions or require assistance, please contact us at support@granicus.com
Posted on May 11, 2026 - 06:37 MDT

EngagementHQ ANZ Scheduled Maintenance May 12, 2026 08:30-10:00 MDT

On Tuesday, 12th May, 2026, at 4:30 AM MST, Granicus will perform a standard release for EngagementHQ. The release will occur within a 1:30-hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it
Posted on May 11, 2026 - 03:45 MDT

govMeetings Scheduled Maintenance Release May 12, 2026 22:30 - May 13, 2026 04:30 MDT

Granicus will be undergoing product maintenance for govMeetings applications. Granicus systems may be inaccessible while we perform software updates.

The purpose of this maintenance update is to extend the product stability and functionality of your Granicus solution. To learn more about what¹s being updated, you can review product release notes at https://support.granicus.com/s/article/Release-Notes.

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.
Posted on May 07, 2026 - 09:17 MDT

govDelivery Communications Cloud and Targeted Messaging Service (TMS) Scheduled Maintenance: Sunday, May 17th, 2026 - 12 AM CDT May 16, 2026 23:00 - May 17, 2026 03:00 MDT

Beginning at 12 AM Central Time on Sunday, May 17th, Granicus technical teams will be performing maintenance affecting our govDelivery Production environment for Communications Cloud and TMS applications.

During the maintenance period, the services/environments listed below will be unavailable.

Planned System Maintenance Dates/Times:
• Sunday, May 17th (12:00 AM - 4:00 AM CDT)

Impacted Applications and Services:
• Communications Cloud (Production environment) via admin.govdelivery.com
• Web Services/APIs for the Communications Cloud environment via api.govdelivery.com
• Targeted Messaging Service (TMS) environment - used by organizations triggering messages directly from their own systems into Granicus via tms.govdelivery.com

Granicus Customer Support will provide updates during the maintenance period via our Status Page.
Posted on May 01, 2026 - 05:37 MDT
May 11, 2026
Host Compliance Scheduled Maintenance - 11th May 2026
Completed - The scheduled maintenance has been completed.
May 11, 04:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 00:30 MDT
Scheduled - Granicus technical teams will conduct scheduled maintenance for Host Compliance servers on 11th May 2026, at 00:30 AM Mountain Time. The duration of the maintenance window is 4 hours; there is no downtime for this release. If you have any questions or require assistance, please contact us at support@granicus.com
May 8, 06:21 MDT
May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
Granicus Issue Notification: govService GovQA
Resolved - We have applied fixes to our environment that have successfully resolved the issue. We apologize for any inconvenience this may have caused. If you have any additional questions or experience further issues, please contact us at support.granicus.com.
May 8, 18:15 MDT
Investigating - We are investigating an issue affecting our redaction services for a subset of users, which may result in redacted documents failing to complete processing or experiencing delays before publishing. Our teams are actively working to identify the root cause and restore normal service as quickly as possible.

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
May 8, 13:41 MDT
May 7, 2026
GovQA Release 26.5
Completed - The scheduled maintenance has been completed.
May 7, 22:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 20:30 MDT
Scheduled - GovQA Release 26.5 will be pushed to production. During this time, some modules within GovQA may not be available. System slowness may also be experienced.
Apr 30, 11:49 MDT
Granicus Issue Notification: Swagit Video And Meeting Availability Issue
Resolved - We appreciate your patience as we worked to address the degraded performance, the incident has now been resolved.

If you have any questions, please contact Granicus Support.
May 7, 18:38 MDT
Update - Granicus engineering teams have implemented additional fixes to address the intermittent performance issues. The platform is currently stable, and teams will continue to closely monitor performance during peak usage to ensure sustained improvement. We will maintain heightened monitoring to promptly address any residual impact.
May 7, 06:58 MDT
Update - Our teams are actively engaged and closely monitoring the situation to maintain service stability. While the issue remains intermittent, continued efforts are underway to ensure consistent performance. We will share the next update shortly. We apologize for the inconvenience and appreciate your patience and cooperation.
May 7, 03:46 MDT
Monitoring - Our teams are actively engaged and monitoring closely to progress resolution and restore services as quickly as possible. While the issue remains mostly intermittent, efforts are ongoing for further service stability and being closely monitored.

We will provide the next update in approximately two hours. We sincerely apologize for the continued disruption and appreciate your continued cooperation during this time.
May 6, 20:21 MDT
Update - Swagit continues to experience intermittent performance issues that are affecting meeting posting timelines.
Engineering teams continue working on this issue with the highest priority.
Updates will be posted to status.granicus.com. For urgent issues, please contact support.granicus.com.
Thank you, Granicus Customer Support
May 6, 16:03 MDT
Investigating - Swagit is currently experiencing intermittent performance issues that may impact video processing and meeting availability.

Granicus Engineering team is actively investigating, and we are working to restore full performance as quickly as possible.

Some customers may experience delays in meeting posting timelines. For urgent streaming or technical concerns, please contact support.
We will continue to provide updates as more information becomes available.

Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
May 6, 10:54 MDT
Granicus Issue Notification: govMeetings Legistar
Resolved - We appreciate your patience as we worked to address this, the incident has now been resolved.

If you have any questions, please contact Granicus Support.
May 7, 18:37 MDT
Monitoring - The Granicus Engineering team has implemented corrective actions to mitigate the latency and timeout issues in Legistar. We are actively monitoring to ensure continued stability and reliability.
May 7, 12:10 MDT
Investigating - We are continuing to investigate reports of intermittent latency and timeout errors affecting Legistar. Our engineering teams are actively working to identify the root cause, and updates will be provided as more information becomes available.
May 7, 11:09 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 6, 17:42 MDT
Update - Our teams will continue to monitor the issue. Additional updates will be provided as progress is made.
May 6, 17:08 MDT
Investigating - Granicus Engineering teams are currently investigating an issue impacting govMeetings Legistar. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govMeetings Legistar

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
May 6, 16:14 MDT
May 6, 2026
govService scheduled maintenance (US) - 6th May 2026
Completed - The scheduled maintenance has been completed.
May 6, 23:35 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 23:30 MDT
Scheduled - Granicus technical teams will conduct scheduled maintenance to upgrade the Civi clusters in AWS on US servers on 06th May 2026, at 11.30 PM Mountain Time. There will be no downtime during this period. If you have any questions or require assistance, please contact us at support@granicus.com
May 5, 07:22 MDT
govService scheduled maintenance (UK) - 7th May 2026
Completed - The scheduled maintenance has been completed.
May 6, 23:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 23:15 MDT
Scheduled - Granicus technical teams will conduct scheduled maintenance to upgrade the Civi clusters in AWS on UK servers on 07th May 2026, at 06.15 AM UK time. There will be no downtime during this period. If you have any questions or require assistance, please contact us at support@granicus.com
May 5, 07:18 MDT
May 5, 2026
govDelivery STAGE Environment scheduled maintenance: Tuesday, May 5th, 2026 - 08:00 AM CDT
Completed - The scheduled maintenance has been completed.
May 5, 11:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 07:00 MDT
Scheduled - Beginning at 8 AM Central Time on Tuesday, May 5th Granicus technical teams will be performing maintenance affecting our govDelivery STAGE environment for Communications Cloud and TMS applications. Although we take steps to keep the systems online and usable during the maintenance you may see intermittent system interruptions.
Apr 21, 08:22 MDT
Granicus Issue Notification: govService UK (Firmstep) - Email Delivery Delays
Resolved - This incident has been resolved.
May 5, 04:23 MDT
Monitoring - 0941 GMT
The issue has been resolved, and email processing has returned to normal. Our teams will continue to monitor the system to ensure stability.
May 5, 02:41 MDT
Investigating - 08:52 GMT
Some Firmstep UK customers may be experiencing delays with email delivery. Our teams are actively investigating and working to resolve the issue. We will provide a further update shortly.
May 5, 01:55 MDT
GXA - 04 May, 2026
Completed - The scheduled maintenance has been completed.
May 5, 03:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 21:30 MDT
Scheduled - Release 05 May 2026 will apply essential updates to GXA.

The release is planned to start at 05/04/2026 11:30 PM EST and last for six hours.

Please be prepared for downtime during this planned maintenance time. When downtime occurs, the service will be temporarily unavailable.

You do not need to take any action. This update will be automatically applied to your solution.

We will also share the release notes outlining the enhancements included in this upgrade.

Sign up for GXA Release Notes:
https://public.govdelivery.com/accounts/GRANICUS_PRODUCT/subscriber/new

We appreciate your cooperation and thank you for being a valued Granicus client.

Thank you,
Granicus Customer Support
May 4, 11:45 MDT
May 4, 2026
OneMeeting Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 4, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 00:00 MDT
Scheduled - OneMeeting may be inaccessible while we perform software updates. This is expected to last for up to 6 hours. During this time, visitors may receive a general browser error indicating that the site is unavailable.
Action: No action is required on your end.
Purpose: The purpose of this maintenance is to extend the stability and functionality of your Granicus solution.
Apr 13, 10:23 MDT
May 3, 2026

No incidents reported.

May 2, 2026
govMeetings Standard Monthly Maintenance
Completed - The scheduled maintenance has been completed.
May 2, 04:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 22:00 MDT
Scheduled - This is our standard monthly datacenter patch maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions.

Please note: this maintenance does not include any product updates or changes
Apr 16, 08:17 MDT
May 1, 2026
Granicus Issue Notification: govService UK
Resolved - This incident has been resolved. A subset of sites experienced intermittent service degradation, including slowness and temporary unavailability. Services have been restored, and the Granicus Engineering team continues to monitor the platform to confirm ongoing stability.
May 1, 07:45 MDT
Investigating - Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govService UK

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
May 1, 07:02 MDT
Apr 30, 2026
govService Release 580 - 30th April 2026 (US)
Completed - The scheduled maintenance has been completed.
Apr 30, 05:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 01:00 MDT
Scheduled - Release 580 will apply essential updates to the govService platform for all US customers on Thursday, 30th April 2026.

There will be no impact to the live processing of cases.

Usually, there is no loss in service as part of this scheduled engineering work; however, if we expect a transient loss in service to occur within the opening one-hour window of the release.

You can review the release notes in detail at https://support.granicus.com/customersupport/s/article/Service-Request-Management-FE-govService-Firmstep-Releases-2026?language=en_US#release580

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.

Thank you,
Granicus Customer Support
Apr 21, 06:23 MDT
Apr 29, 2026
Brief intermittent outage- EU CMS
Resolved - This incident has been resolved.
Apr 29, 05:40 MDT
Monitoring - A few euCMS customer sites experienced brief intermittent outages and recovered automatically. All sites are currently operational, and we will continue to monitor closely. We will provide updates as needed.
Apr 29, 01:34 MDT
Apr 28, 2026
Granicus Issue Notification: govService OneView Dynamics
Resolved - We identified an issue impacting service availability for RespondSQ. The Granicus Engineering team has restored service and is actively monitoring to ensure continued stability.
Apr 28, 07:01 MDT
Investigating - Granicus Engineering teams are currently investigating an issue impacting govService OneView Dynamics. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govService OneView Dynamics

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Apr 28, 06:26 MDT
Standard release CMS VE 2026
Completed - The scheduled maintenance has been completed.
Apr 28, 02:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 22:30 MDT
Scheduled - On Monday, April 27th, 2026, at 10:30 PM MST, Granicus will perform a standard release for Vision. There will be a scheduled downtime for 4 hours. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to resolve it immediately.

You can review the release notes in detail at:
https://support.granicus.com/s/article/What-s-New-in-CMS-VE-2026?language=en_US
Apr 23, 10:48 MDT
Apr 27, 2026
Granicus Issue Notification: govService - Host Compliance US Service Down
Resolved - We identified an issue impacting service availability and have restored normal operations. We apologize for the disruption and thank you for your patience and cooperation.
Apr 27, 02:26 MDT
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