Agenda OE (OneMeeting) Scheduled Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 2026 - 00:00 MDT
Scheduled - OneMeeting may be inaccessible while we perform software updates. This is expected to last for up to 6 hours. During this time, visitors may receive a general browser error indicating that the site is unavailable.
Action: No action is required on your end.
Purpose: The purpose of this maintenance is to extend the stability and functionality of your Granicus solution.
Jul 31, 2026 00:00-06:00 MDT
govMeetings InSite
Identified - Granicus Engineering continues to actively work on resolving the intermittent issue impacting InSite where some users may receive a "This document has been removed" error when attempting to access agendas, agenda packets, attachments, and supporting documents.

Since our last update, the team has made progress in identifying contributing factors and our engineering team remains engaged and we will continue to provide updates as we make further progress. We sincerely apologize for the inconvenience.. We understand the impact this has on public access to meeting materials and appreciate your patience as we work toward a permanent resolution.

In the meantime, affected users can restore access by clearing their browser cache and fully restarting their browser. If the issue reoccurs, repeating this step should allow temporary access. We also recommend using Firefox as an alternative browser, which has not been impacted by this issue.
Jul 30, 2026 - 10:04 MDT
Update - Granicus Engineering continues to investigate intermittent issues impacting InSite where some users may receive a "This document has been removed" error when attempting to access agendas, agenda packets, attachments, and supporting documents.

During the investigation, the team reviewed application, browser, and infrastructure activity and implemented mitigations targeting elevated automated traffic patterns observed on affected endpoints. While some users have reported improved results, the issue remains intermittent and additional reports are still being received.

As a temporary workaround, affected users may be able to restore access by clearing their browser cache and restarting their browser. Granicus Engineering continues to actively investigate the root cause and monitor platform behavior.

Further updates will be provided as they become available.
Jul 29, 2026 - 17:06 MDT
Investigating - Granicus Engineering is currently investigating an issue impacting the InSite platform where some users may receive a "This document has been removed" error when attempting to access agendas, agenda packets, and supporting documents. The team is actively working to identify the cause and restore normal functionality. Further updates will be provided as they become available.

Thank you,
Granicus Customer Support
Jul 29, 2026 - 10:31 MDT

About This Site

Current System Status for Granicus Services and Applications.
Check here for our most recent Product Release Notes

govDelivery - Communications Operational
Communications Cloud Operational
Communications Cloud - Stage Operational
Targeted Messaging Service (TMS) Operational
Targeted Messaging Service (TMS) - Stage Operational
Communications Cloud - UK Operational
govDelivery - EngagementHQ Operational
EHQ - ANZ Operational
EHQ - Canada Operational
EHQ - Europe Operational
EHQ - UK Operational
EHQ - US Operational
govMeetings - Live Video, Legislative and Agenda Partial Outage
MediaManager Operational
Live Video Operational
Archive Video Operational
Legistar Operational
Peak Operational
InSite Partial Outage
Boards & Commissions Operational
iLegislate Operational
IQM2 Operational
Novus Agenda/Video Operational
OneMeeting PrimeGov Under Maintenance
Swagit Operational
govAccess - Website and Content Operational
Vision CMS Operational
OpenCities Operational
govRecords - Records Management Operational
ROAM Operational
govService Operational
govService U.K. Operational
govService U.S. Operational
Host Compliance Operational
OneView Core Operational
OneView Dynamics Operational
SIMA Operational
SmartGov Operational
SmartGov - Reports Operational
GovQA Operational
Amanda Operational
OpenForms Operational
Simpleview Products Operational
CRM Operational
CRM Apex Operational
CMS Operational
Act-On Operational
Book › Direct Operational
CRM Extranet Operational
Cvent Operational
DAM Operational
Data Engine Operational
Destination Dashboards Operational
Destination Travel Network (DTN) Operational
Eventsforce Operational
FuturePace Operational
MINT+ Operational
SendSites Operational
Government Experience Agent Operational
Indigov Operational
Indigov CRM - US House Operational
Indigov CRM - State & Local Operational
Indigov Websites - US House Operational
Indigov Websites - State & Local Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

govMeetings Standard Monthly Maintenance Jul 31, 2026 22:00 - Aug 1, 2026 04:00 MDT

This is our standard monthly datacenter patch maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions.
Please note: this maintenance does not include any product updates or changes.
Posted on Jul 17, 2026 - 14:44 MDT

govQA Scheduled Maintenance Jul 31, 2026 22:00 - Aug 1, 2026 04:00 MDT

Granicus technical teams will be performing monthly Patching maintenance which includes important security and system update in our Production environment for GovQA. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions. Please note: this maintenance does not include any product updates or changes.
Posted on Jul 17, 2026 - 14:57 MDT

Host Compliance Release #17 2026 Aug 2, 2026 23:30 - Aug 3, 2026 03:30 MDT

Granicus technical teams will be implementing Release #17 in the production environment on 2nd August 2026 at 11:30 PM Mountain Time as part of the planned release schedule. The duration of the maintenance window is 4 hours; Granicus systems may not be available during this release. If you have any questions or require assistance, please contact us at support@granicus.com
Posted on Jul 30, 2026 - 06:49 MDT

govService Release 583 - 6th August 2026 (US) Aug 6, 2026 01:00-05:30 MDT

Release 583 will apply essential updates to the govService platform for all US customers on Thursday, 6th August 2026

There will be no impact to the live processing of cases.

Usually, there is no loss in service as part of this scheduled engineering work; however, if we expect a transient loss in service to occur within the opening one-hour window of the release.

You can review the release notes in detail at https://support.granicus.com/s/article/Service-Request-Management-FE-govService-Firmstep-Releases-2026?language=en_US#release583-schedule

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.

Thank you,
Granicus Customer Support
Posted on Jul 27, 2026 - 06:12 MDT

Granicus Communications STAGE Environment scheduled maintenance: August 11th, 10:00 am - 2:00 PM CT Aug 11, 2026 09:00-13:00 MDT

Beginning at 10 AM Central Time on Tuesday, August 11th, Granicus technical teams will be performing maintenance affecting our Granicus Communications STAGE environment for Communications Cloud and TMS applications. Although we take steps to keep the systems online and usable during the maintenance you may see intermittent system interruptions.

Planned System Maintenance Dates/Times:
• Tuesday, August 11th (10:00 AM - 2:00 PM CT)
Posted on Jul 27, 2026 - 15:41 MDT

Jul 31, 2026

Unresolved incident: Agenda OE (OneMeeting) Scheduled Maintenance.

Jul 30, 2026

Granicus Maintenance Notification: govService - SRM - OneView Dynamics Product Release
Completed - The scheduled maintenance has been completed.
Jul 30, 23:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 19:00 MDT
Scheduled - Dear Valued Customer,

We are excited to announce the latest update to OneView Dynamics, designed to enhance your experience and improve functionality. This release is planned to happen July 30th, 2026, 7:00 PM MT and is expected to last approximately 4 hours. You may experience downtime from 5 to 30 minutes during that period.

Release notes will be published here:
https://support.granicus.com/s/article-group/a8CVq000000CI2nMAG/service-request-management-advanced-oneview-release-notes.

For those who have a STAGE environment, we invite you to explore it.

Thank you for your continued support and feedback.
Jul 21, 07:21 MDT
Granicus Maintenance Notification: govService - SRM - OneView EE Product Release
Completed - The scheduled maintenance has been completed.
Jul 30, 23:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 19:01 MDT
Scheduled - Dear Valued Customer,

We are excited to announce the latest update to OneView EE, designed to enhance your experience and improve functionality. This release is planned to happen July 30th, 2026, 7:00 PM MT. No downtime is expected.

Release notes will be published here: https://support.granicus.com/s/article/What-s-New-in-Service-Request-Management-E-E
Jul 16, 09:28 MDT
EngagementHQ Scheduled Maintenance - US
Completed - The scheduled maintenance has been completed.
Jul 30, 03:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 01:30 MDT
Scheduled - On Thursday, 30th July, 2026, at 1:30 AM MDT, Granicus will perform a standard release for EngagementHQ. The release will occur within a 2-hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it
Jul 29, 02:50 MDT
govService Release 583 - 30th July 2026 (UK)
Completed - The scheduled maintenance has been completed.
Jul 30, 02:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 21:30 MDT
Scheduled - Release 583 will apply essential updates to the govService platform for all customers in the UK and Ireland this Thursday, 30th July 2026.

The release is timed to commence at 04:30 AM UK and will not impact the live processing of cases.

Usually, there is no loss in service as part of this scheduled engineering work; however, if we expect a transient loss in service to occur within the opening one-hour window of the release.

You can review the release notes in detail at https://support.granicus.com/s/article/Service-Request-Management-FE-govService-Firmstep-Releases-2026?language=en_US#release583-schedule

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.

Thank you,
Granicus Customer Support
Jul 27, 06:09 MDT
EngagementHQ Scheduled Maintenance - CA
Completed - The scheduled maintenance has been completed.
Jul 30, 01:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 23:30 MDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 29, 02:48 MDT
Scheduled - On Wednesday, 29th July, 2026, at 11:30 PM MDT, Granicus will perform a standard release for EngagementHQ. The release will occur within a 2-hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it
Jul 29, 02:48 MDT

Jul 29, 2026

EngagementHQ Scheduled Maintenance - UK & EU
Completed - The scheduled maintenance has been completed.
Jul 29, 11:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 09:30 MDT
Scheduled - On Wednesday, 29th July, 2026, at 9:30 PM MDT, Granicus will perform a standard release for EngagementHQ. The release will occur within a 2-hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it
Jul 29, 02:45 MDT
EngagementHQ Scheduled Maintenance - ANZ
Completed - The scheduled maintenance has been completed.
Jul 29, 06:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 04:30 MDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 29, 02:27 MDT
Scheduled - On Wednesday, 29th July, 2026, at 4:30 AM MDT, Granicus will perform a standard release for EngagementHQ. The release will occur within a 2-hours maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it
Jul 29, 02:27 MDT

Jul 28, 2026

Granicus Issue Notification: GovMeetings Swagit
Resolved - Following implementation of the fix, our Technical Support team monitored the service for several hours and confirmed that it is stable and fully operational.

We apologize for the disruption and appreciate your patience and partnership throughout the incident. If you have further questions or require additional support, please contact Granicus Support.
Jul 28, 18:38 MDT
Monitoring - We have implemented a fix for the issue affecting RTMP streaming for certain govMeetings/Swagit customers using BYOD and Zoom integrations. Initial validation indicates that streaming functionality has been restored and services are operating normally.

Our team is continuing to monitor the environment to ensure stability. If you continue to experience issues connecting to your configured streaming endpoints, please contact Support. We apologize for the inconvenience and appreciate your patience while we worked to resolve this issue.
Jul 28, 12:17 MDT
Investigating - Granicus Engineering teams are currently investigating an issue affecting RTMP streaming for certain govMeetings/Swagit customers using BYOD or Zoom integrations. Users may encounter errors when attempting to connect to their configured streaming endpoints.

Our engineering team is actively working to identify the cause and restore normal functionality. We will provide additional updates as more information becomes available. We apologize for the inconvenience.

Product: govMeetings Swagit

Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Jul 28, 11:38 MDT
Granicus Maintenance Notification: govService - SRM OneView Security Patches
Completed - The scheduled maintenance has been completed.
Jul 28, 05:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 00:00 MDT
Scheduled - Dear Valued Customer,

This is a reminder of the scheduled maintenance window for recurring security patches. It will take place on July 28th, 2026, beginning at 1:00 AM CT, and is expected to last approximately 5 hours. During this time, the system will be temporarily unavailable. This maintenance is essential to ensure the continued security and performance of our services.
Jul 16, 09:44 MDT

Jul 27, 2026

govMeetings - MediaManager and Peak Performance Degradation
Resolved - Following implementation of the fix, our Technical Support team monitored the service for several hours and confirmed that it is stable and fully operational.

We apologize for the disruption and appreciate your patience and partnership throughout the incident. If you have further questions or require additional support, please contact Granicus Support.
Jul 27, 19:27 MDT
Monitoring - We have implemented mitigation measures to address the issue impacting govMeetings MediaManager and Peak services. Service performance has improved, and we are seeing recovery across the affected platform components. The underlying DNS-related issue has been resolved, and latency levels have returned to expected ranges.

We will continue to observe performance and provide additional updates as needed. We appreciate your patience and understanding throughout this incident.
Jul 27, 11:22 MDT
Identified - Our engineering teams have identified the source of the service degradation affecting govMeetings, MediaManager, and Peak Agenda. Mitigation measures have been implemented and we are actively working to restore full functionality.

Customers may continue to experience intermittent latency or access issues during the recovery process. We are seeing service improvements and will continue to monitor as we work toward full restoration.

We will provide another update once services have been fully restored. Thank you for your patience.
Jul 27, 10:50 MDT
Investigating - Granicus Engineering teams are currently investigating reports of elevated latency and intermittent access issues affecting portions of the govMeetings platform, including MediaManager and Peak Agenda services. Some customers may experience slow performance, connection errors, or service interruptions.
Our engineering teams are actively investigating and working to restore normal service. We will provide additional updates as more information becomes available.

Product: govMeetings MediaManager & Peak

Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Jul 27, 10:20 MDT
OneMeeting Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 27, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 00:00 MDT
Update - This is our standard monthly patch maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions.
Please note: this maintenance does not include any product updates or changes."
Jul 24, 07:13 MDT
Scheduled - This is our standard monthly patch maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions.
Please note: this maintenance does not include any product updates or changes.
Jul 13, 12:28 MDT
Host Compliance Patch Release 2026 #16.1
Completed - The scheduled maintenance has been completed.
Jul 27, 02:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 22:30 MDT
Scheduled - Granicus will be pushing the Patch Release 2026 #16.1 to production for Host Compliance. During this time, Host Compliance systems may be unavailable. The duration of the release is 4 hours. If you have any questions or require assistance, please contact us at support@granicus.com
Jul 24, 05:54 MDT

Jul 26, 2026

Granicus Issue Notification: GovMeetings Swagit
Resolved - Following implementation of the fix, our Technical Support team monitored the service for several hours and confirmed that it is stable and fully operational.

We apologize for the disruption and appreciate your patience and partnership throughout the incident. If you have further questions or require additional support, please contact Granicus Support.
Jul 26, 20:07 MDT
Monitoring - We have implemented mitigation measures to address the issue impacting the Swagit Admin Portal, Broadcast page, and access to video archives. Service stability has improved, and we are observing recovery across the affected services.
Our teams are continuing to closely monitor the environment and validate full functionality. Users may experience intermittent issues while monitoring continues.
We will provide additional updates as needed and appreciate your patience throughout this incident.
Jul 24, 11:41 MDT
Identified - We continue to investigate an issue impacting the Swagit Admin Portal, Broadcast page, and access to video archives. Users may experience intermittent 504 Gateway Timeout errors and delays when accessing these services.
Our engineering and infrastructure teams have identified service instability within components supporting the platform and are actively implementing mitigation measures to improve performance and restore full functionality. Investigation into the underlying cause remains ongoing.
We will continue to provide updates as more information becomes available. Thank you for your patience while we work to resolve this issue.
Jul 24, 11:05 MDT
Investigating - We are currently investigating an issue impacting the Swagit Admin Portal, Broadcast page, and access to some video archives. Users may experience intermittent errors, including 504 Gateway Timeout messages, when accessing these services.
Our engineering teams are actively investigating the issue and working to identify the root cause. We will provide additional updates as more information becomes available.
We apologize for the disruption and appreciate your patience while we work to restore full service.
Jul 24, 09:58 MDT

Jul 25, 2026

govMeetings Scheduled Maintenance Release
Completed - The scheduled maintenance has been completed.
Jul 25, 04:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 22:00 MDT
Scheduled - Granicus will be undergoing product maintenance for govMeetings applications. Granicus systems may be inaccessible while we perform software updates.

The purpose of this maintenance update is to extend the product stability and functionality of your Granicus solution. To learn more about what's being updated, you can review product release notes at https://support.granicus.com/s/article/Release-Notes.

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.
Jul 21, 08:11 MDT

Jul 24, 2026

Granicus Issue Notification: Simpleview CRM
Resolved - All affected Simpleview CRM sites have been restored to full service. Our engineering teams will continue to monitor for stability. We sincerely apologize for any inconvenience caused and appreciate your patience during this incident.
Jul 24, 10:30 MDT
Monitoring - Mitigation efforts continue and the majority of affected Simpleview CRM sites have been restored to normal operation. Our engineering teams are actively monitoring stability across the platform and continue working to bring the remaining affected sites back to full service. We will provide a further update once full recovery is confirmed.
Jul 24, 09:53 MDT
Identified - Engineering teams have identified the cause of the issue impacting a subset of Simpleview CRM sites. Mitigation actions are currently being implemented and teams are actively monitoring recovery. We will continue to provide updates as service restoration progresse
Jul 24, 08:54 MDT
Investigating - Granicus engineering teams are investigating an issue that affects a subset of Simpleview CRM sites. Our teams are engaged and working to identify the underlying cause and restore full service stability. We appreciate your patience and will provide further updates as additional information becomes available.
Jul 24, 08:29 MDT
Granicus Issue Notification: govMeetings MediaManager & Peak
Resolved - The issue impacting govMeetings Media Manager and Peak has been resolved. Our engineering teams have monitored the platform and have confirmed stability across all affected products.
Jul 24, 10:16 MDT
Update - We are continuing to investigate this issue.
Jul 24, 09:36 MDT
Investigating - Granicus Engineering teams are currently investigating an issue impacting govMeetings MediaManager & Peak. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govMeetings MediaManager & Peak

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Jul 24, 09:25 MDT
Granicus Issue Notification: govMeetings Live Video
Resolved - The issue impacting govMeetings Live Video has been fully resolved. Services have been stable since recovery and no further impact has been observed. Our engineering teams have confirmed stability across all affected streaming endpoints.

We apologize for any inconvenience and thank you for your patience.
Jul 24, 06:08 MDT
Monitoring - govMeetings Live Video services have recovered and are functioning normally. Our engineering teams are continuing to monitor to ensure stability. We will provide a final update shortly to confirm full resolution.
Jul 24, 05:25 MDT
Investigating - Granicus Engineering teams are currently investigating an issue impacting govMeetings Live Video. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govMeetings Live Video

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Jul 24, 05:11 MDT
GovAccess Vision release- Fix version gova-2026.2.520.0
Completed - The scheduled maintenance has been completed.
Jul 24, 04:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 22:30 MDT
Scheduled - On Thursday, July 23rd, 2026, at 9:30 PM PST,
Granicus will perform a standard maintenance for Vision. There will be a scheduled downtime for 6 hours. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to resolve it immediately.

You can review the release notes in detail at:
https://support.granicus.com/s/article/What-s-New-in-CMS-VE-2026?language=en_US
Jul 15, 08:57 MDT
govMeetings Scheduled Maintenance Release
Completed - The scheduled maintenance has been completed.
Jul 24, 01:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 23:00 MDT
Scheduled - Granicus will be undergoing product maintenance for govMeetings applications. Granicus systems may be inaccessible while we perform software updates.

The purpose of this maintenance update is to extend the product stability and functionality of your Granicus solution. To learn more about what's being updated, you can review product release notes at https://support.granicus.com/s/article/Release-Notes.

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.
Jul 21, 08:00 MDT

Jul 23, 2026

Simpleview CRM – Act-On Synchronisation Issues Affecting CRM Integrations
Resolved - The issue affecting CRM-to-Act-On synchronization has been resolved. Engineering identified and corrected the underlying cause, and synchronization services have been restored. Customers should now be able to successfully perform both scheduled and manual synchronizations between CRM and Act-On.
Our teams have completed validation testing and continue to closely monitor the environment to ensure ongoing stability.
We sincerely apologize for the disruption and inconvenience this issue may have caused. Thank you for your patience while our teams worked to restore service.
Jul 23, 16:00 MDT
Update - Our engineering teams continue to actively investigate the Act-On synchronization issue and are working through multiple lines of investigation to isolate and resolve the problem.

We apologize for the continued inconvenience and understand the impact this has on your marketing operations. Restoring normal synchronization remains our top priority.

We will provide another update as soon as we have more information. Thank you for your patience.
Jul 23, 11:27 MDT
Investigating - Granicus Engineering team is currently investigating an issue impacting the Act-On integration within the CRM platform. Customers using Act-On may experience failures with both scheduled and manual synchronisation of contact data between CRM and Act-On.

Subscribers who were opted out in Act-On will remain opted out and will not receive emails. However, subscriber record changes may not be reflected due to outdated contact lists. Recent contact additions, updates, preference changes, or removals may not appear in Act-On until the issue is resolved. Existing contact data and previously synchronised information remain intact, and there is currently no indication of data loss.

Our engineering teams are actively investigating the issue and working to restore normal synchronisation functionality as quickly as possible. We will provide further updates as more information becomes available.
Jul 23, 10:27 MDT
Granicus Issue Notification: govService GovQA
Resolved - The fix for the Redaction Annotations Not Loading issue has been successfully deployed. All affected functionality has been fully restored. We sincerely apologise for any disruption this may have caused and appreciate your patience and understanding throughout the resolution process.

Thank you for your continued partnership.
Jul 23, 04:58 MDT
Identified - We have identified the issue affecting GovQA redaction annotations. Some customers may be unable to load previously saved redaction annotations, which may impact document review and redaction workflows.
A maintenance window has been scheduled tonight to implement corrective updates and restore normal functionality. Please refer to the scheduled maintenance notice for additional details.
We will continue to provide updates as progress is made.
Jul 22, 15:21 MDT
Investigating - We are aware of an issue affecting document redaction annotations. Some customers may be unable to load previously saved redaction annotations, which may impact document review and redaction workflows. Our engineering team is actively investigating the issue and working to restore normal functionality as quickly as possible.
We will continue to provide updates as additional information becomes available.
Jul 22, 13:37 MDT

Jul 22, 2026

govQA Scheduled Maintenance – Redaction Annotation Remediation
Completed - The scheduled maintenance has been completed.
Jul 22, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 20:00 MDT
Scheduled - Granicus technical teams will be performing maintenance on GovQA to address an issue affecting document redaction annotations. During this maintenance window, some customers may experience intermittent service interruptions or temporary unavailability of document annotation functionality while corrective updates are applied.

The purpose of this maintenance is to restore the ability to load previously saved redaction annotations and improve the stability of annotation-related workflows. Although we take steps to minimize customer impact, brief service disruptions may occur during the maintenance period.

No action is required on your end. We appreciate your patience and thank you for being a valued Granicus customer.
Jul 22, 13:40 MDT

Jul 21, 2026

No incidents reported.

Jul 20, 2026

Granicus Issue Notification: govService GovQA
Resolved - Granicus Engineering teams have identified and resolved the issue impacting govService GovQA. We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Jul 20, 14:55 MDT
Investigating - Granicus Engineering teams are currently investigating an issue impacting govService GovQA. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govService GovQA

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Jul 20, 14:13 MDT
Granicus Issue Notification: govService GovQA
Resolved - Granicus Engineering teams have identified and resolved the issue impacting govService GovQA. We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Jul 20, 14:55 MDT
Investigating - Granicus Engineering teams are currently investigating an issue impacting govService GovQA. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govService GovQA

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Jul 20, 14:13 MDT
Granicus Issue Notification: govAccess OpenCities US region
Resolved - Granicus Engineering has resolved the issue impacting a subset of govAccess OpenCities US sites. Services have remained stable during the monitoring period, and all impacted sites are now accessible and operating normally. Our teams will continue to review the incident and perform a full root cause analysis. We sincerely apologize for the disruption and appreciate your patience while we worked to restore service.
Jul 20, 12:32 MDT
Monitoring - A fix has been implemented for the issue impacting a subset of govAccess OpenCities US sites. We are seeing positive results and stability has returned to the affected services. Sites should now be accessible as expected. Our teams will continue to monitor to ensure sustained stability. We sincerely apologize for the disruption and any inconvenience caused. A final update will be provided once monitoring is complete.
Jul 20, 11:26 MDT
Identified - Granicus Engineering teams have identified the root cause of the issue impacting a subset of govAccess OpenCities US sites. Restoration is currently in progress and services are expected to return to normal shortly. We appreciate your patience and apologize for any inconvenience.
Jul 20, 10:38 MDT
Update - Granicus Engineering teams continue to actively investigate this issue impacting a subset of govAccess OpenCities US sites. The issue is not affecting all sites across the platform.
We apologize for any inconvenience and will provide further updates as more information becomes available.
Jul 20, 10:17 MDT
Investigating - Granicus Engineering teams are currently investigating an issue impacting govAccess OpenCities. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govAccess OpenCities

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Jul 20, 08:53 MDT
Host Compliance Release #16 2026
Completed - The scheduled maintenance has been completed.
Jul 20, 03:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 23:30 MDT
Scheduled - Granicus technical teams will be implementing Release #16 in the production environment on 19 July 2026 at 11:30 PM Mountain Time as part of the planned release schedule. The duration of the maintenance window is 4 hours; Granicus systems may not be available during this release. If you have any questions or require assistance, please contact us at support@granicus.com
Jul 16, 07:26 MDT

Jul 19, 2026

Granicus issue notification: Issue affecting Swagit live feed
Resolved - The live feed playback issue affecting Chrome-based browsers has been resolved; all services are fully operational, and we apologize for any inconvenience caused.

Thank you for your patience and partnership.
Granicus Support Team
Jul 19, 18:48 MDT
Update - We have identified a solution for the live video playback issue affecting some viewers using Chrome and other Chromium-based browsers. Testing has been successful, and we are preparing a maintenance window on Saturday to deploy the update. Customers may continue to experience intermittent live-stream playback issues until the update has been implemented.
Jul 17, 14:01 MDT
Update - Our engineering teams have made progress toward restoring live stream playback functionality in Google Chrome and Microsoft Edge and are currently validating corrective changes prior to deployment.
At this time, testing remains in progress to confirm the effectiveness and stability of the solution. Once validation is complete, we will share deployment details and an expected timeline for full service restoration.
The issue continues to affect live stream playback for some users accessing Swagit through Chrome and Edge browsers. As a temporary workaround, Mozilla Firefox and Apple Safari remain available and fully supported for live viewing. Recorded meetings and on-demand content continue to operate normally and are not impacted by this issue.
We understand that reliable access to live meetings is important to your organization and community. Our teams remain actively engaged in resolving this issue and are carefully validating the solution to ensure a stable and lasting resolution. We sincerely appreciate your patience and understanding while this work continues, and we will provide another update as soon as additional information becomes available.
Jul 16, 06:54 MDT
Identified - Our teams continue to work on a resolution and have identified an issue with Swagit live streams related to how different video stream formats are processed in our environment. We are implementing updates to optimize our platform's ability to reliably handle multiple video formats and improve playback consistency. We appreciate your patience and understanding as we work toward a full resolution.
Jul 14, 18:39 MDT
Update - We are aware of an issue affecting some customers who may be unable to view Swagit live streams when using Google Chrome or Microsoft Edge. As a temporary workaround, affected users can access live streams using an alternate web browser while our team investigates the issue.
This issue only impacts live stream viewing and does not affect recorded content or playback of previously recorded meetings. Our team is actively working to identify the cause and restore full functionality as quickly as possible.
We apologize for the inconvenience and appreciate your patience and understanding.
Jul 13, 17:51 MDT
Investigating - We are currently investigating an issue affecting the Swagit live feed. Our team is actively working to identify the cause and will provide updates as they become available.
Jul 13, 15:42 MDT
govDelivery Communications Cloud and Targeted Messaging Service (TMS) Scheduled Maintenance, July 19, 2026 - 12 AM CDT
Completed - The scheduled maintenance has been completed.
Jul 19, 01:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 23:00 MDT
Scheduled - Beginning at 12 AM Central Time on Sunday, July 19 2026, Granicus technical teams will be performing maintenance affecting our govDelivery Production environment for Communications Cloud and TMS applications.

During the maintenance period, the services/environments listed below will be unavailable.

Planned System Maintenance Dates/Times:
• Sunday, July 19 (12:00 AM - 2:00 AM CDT)

Impacted Applications and Services:
• Communications Cloud (Production environment) via admin.govdelivery.com
• Web Services/APIs for the Communications Cloud environment via api.govdelivery.com
• Targeted Messaging Service (TMS) environment - used by organizations triggering messages directly from their own systems into Granicus via tms.govdelivery.com

Granicus Customer Support will provide updates during the maintenance period via our Status Page.
Jul 6, 11:28 MDT

Jul 18, 2026

Swagit Live Video maintenance release
Completed - The scheduled maintenance has been completed.
Jul 18, 21:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 19:30 MDT
Scheduled - Granicus technical teams will be performing scheduled maintenance on Saturday, July 18, 2026, beginning at 7:30 PM Mountain Time and lasting two hours, to deploy an update that addresses the live video playback issue affecting some viewers using Chrome and other Chromium-based browsers. During this time, customers may experience brief interruptions to live-stream services. We appreciate your patience as we work to improve the viewing experience and service reliability. If you have any questions or require assistance, please contact us at support@granicus.com.
Jul 17, 14:54 MDT

Jul 17, 2026

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